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Name of Travel Consultant that you booked from: Lesley
Tour Code/Name: NZP10
Departure Date: 2/12/2007
Is the travel consultant that serves you courteous & helpful ? Yes
Is the travel consultant knowledgeable to answer your questions? Yes
D. Have you traveled with us before? If Yes, to which destination? no
F. Overall Comments (if any) I would like to take this opportunity to express my sincere appreciation for your staff Lesley for the professionalism showed of tour consultant/sale personnel.
During the recent concluded NATAS exhibition, your booth was the first one I visited. She was the first person I met to consult regarding my proposed tour. The manner she explained was honest and straightforward. At no time she tried to coerce me to buy the package. She even encouraged me to check other booths offering the same package and come back to her where she will compare and highlight the places visited and the pricing.
On our second encounter, I immediately decided to buy the package despite that it is expensive for me and way beyond my budget allocation. She even remembered that I required halal food and noted it in the invoice.
I hope that the tour that we will be going will be just as splendid as the staff that sold the package to me. Well done.
Name: Abu Bakar Bin Abdul Rahman
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Ronald,
Thank You, Dynasty Travel for a wonderful trip to Gold Coast,Tangalooma, Australia. (7th-13th June).
It was our 1st time with a Travel Group and had enjoyed our trip led by Ronald Lim.
Our 1st experience at your agency already sealed a trust based on Ronald's bubbly character.He's indeed a warm guide right from the start. Thank you. Following week,was all fun filled. My son enjoyed very much.That meant a great deal to us.
From a tiring 1st night flight to a 24hr later 'babysitting' of more than 5 kids,I could see Ronald had done more than just a Travel Leader. It surprised me greatly to see him 'babysit' for a few couples (from same families). Imagine he'd flown out same time as all of us...equal or less amount of 'sleep' onflight, only to have to stay smiling and attentive to all 40-ish members during the day tour, followed by 'babysiting' at night!! Regardless whether those kids had domestic helpers with him, it had been a load full of work if you'd travelled with my group to see it all.Some kids showed no respect towards him and he still bear through it all.Their parents didn't reprimand them;instead they supported the kids.Kids won't learn right from wrong when not guided promptly.There's a limit to all jokes and manners. As Chinese, we should know very well what that means.
I may have just one son, but I'd taken different classes of 42 boys in school before. I understand fully the extent of mental required to 'babysit'.
He'd performed a dedicated role better than any other parents! I hope Mr Clifford, you will acknowledge Ronald's selfless effort here. I am glad to hear from you when I spoke with you on a ferry ride that you are aware Ronald's a great guide leader.You are Blessed with his good guide leadership then.
"Do unto others what you want others to do unto you."....with Ronald's happy, gracious,helpful character, he's Blessed with God's Blessings as well.
We would like to express our heartfelt Gratitude to Ronald and your presence,Mr Clifford which provided great comfort to 1st time group passengers like us. Your experience in this travel industry would have placed you in deep understanding,empathy towards Ronald, over what I'd described about my observation past one week travel.
He's a humble learner as he descibed how he masters spoken Mandarin and I felt that he is a good role model for kids and many others who still need to overcome a barrier in languages or anything we may face hurdles in Life.
Hope all of you have had a great rest and continue to enjoy and be Blessed in what you are commited in.
May Dynasty Travel prosper in business abundance with God's Blessings.
May the Blessed be Blessed by God who oversee all our deeds.
Stay truly commited in your conscience and passion and you will be Blessed.
Sharon Seth and Loved Ones.
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We are part of a tour group who traveled to Brisbane Australia from 10 November 2004 to 16 November 2004.
We are really impressed with your assigned Tour Leader Mr James Ang. We enjoyed the trip very much and a large part of the extra difference is because James Ang made us feel so comfortable and good from the minute he met us at Changi Airport.
Mr James Ang briefed us thoroughly on every detail and even problems like the fire at Hardrock Café and the shortage of food at a restaurant was handled so professionally by him
He took care of our every single request. He even carried our heavy bags for us. Our children simply loved him.
Mr James Ang is the best Tour Leader we have had the pleasure of meeting in all our many holiday trips. We will not hesitate to speak highly of Dynasty Travel and your Tour Leader Mr James Ang.
Wong Keng Leong Rayney / Wiong Ai Poh Joanne / Lee Ngoh Bah / Siong Beng Lee / Varlerie Wong Tze Pei / Benjamin Wong Zhen Zhou |
